Instructor lectures to diverse work group
Home > Community and Business > Center Workforce Development > Customized Workforce Trainings

Customized Workforce Trainings

Empower your staff with our customized workforce trainings!

Our cutting-edge workforce training program prioritizes your organization's unique needs and preferences. At our core, we believe that successful employee development lies in tailored solutions, and we offer two distinct approaches to cater to your requirements effectively.

  1. Through a comprehensive needs assessment, we identify the exact areas that need improvement and create a fully customized training program.
  2. Alternatively, businesses can handpick from our extensive selection of pre-designed course clusters and mix and match courses to build a curriculum that aligns with their staff's learning objectives.

Flexibility is at the heart of our services, and we adapt to your operational demands by offering on-site sessions or distance learning with live instruction, all organized to suit your schedule. Elevate your workforce's skills and knowledge with our personalized and dynamic training solutions.

How to Get Started With Customized and On-Demand Workforce Training

Schedule an in-person or virtual meeting with our CWD staff. During our consultation, we will work with your company to identify specific training pathways that best suit your team and business needs. You can email cwd@zo23.com or call 505-566-3214.

Request Information 

Following your initial meeting, the CWD team will send you a needs assessment survey for you to complete. The assessment provides us with additional information to create a tailored training program for your organization. 

The CWD team will analyze the data gained from our meeting and the needs assessment. We will compare your responses to national, state, and local data, such as from the Bureau of Labor Statistics. Based on the results, we will share a customized training program with you. We’ll also help you generate a program with a schedule that seamlessly integrates into your daily operations.

The CWD will provide the training program for your business and help run the classes. Once they have completed the courses, your employees will receive relevant credentials and certificates of completion.

Customized Workforce Development Training

The CWD provides tailored solutions to meet your organization's specific needs.

Communication Strategies

Identify common communication problems that may be holding you and your team back. Learn how to ask the right questions and listen actively and empathetically. Discover the impact of nonverbal messages and how to handle difficult situations. 

Time Management

Organize yourself and your workspace for peak efficiency. Master the art of goal setting and achievement, learn effective organization techniques, and identify tasks that are best delegated to others. 

Delegating Effectively

Discover how delegation is an important part of your job and improve your skills with a proven eight-step process. Learn to give better instructions, recognize common pitfalls, and provide helpful feedback. 

Dare to Lead

Learn to embrace vulnerability as a strength in leadership. Develop values and integrity, and learn to rise from failure. Get tools to provide effective feedback and conduct performance reviews.

Building Better Teams

Create effective teams with strategies such as developing norms, identifying team player styles, and understanding the stages of team development. Enhance communication and foster growth opportunities for team members.

Change and How to Deal With It

Study how change can be an opportunity for innovation, not something to fear. Learn to adapt through a positive attitude and identify strategies for implementing change in the workplace.

Workforce Training Course Clusters

Choose from any one of the clusters created by our staff for your workforce training. You can also mix and match the groupings or choose any class offered under our professional development and computer application sections to create a matrix that fits what your staff development needs.

Communication Goes a Long Way:

  1. Active Listening
  2. Body Language
  3. Conversational Management
  4. Anger Management

Creating a Confident Worker:

  1. Becoming a Better Learner
  2. Employee Accountability
  3. Stress Management
  4. Self-Leadership

Leaders Make a Difference:

  1. Boss to Leader
  2. Building an Effective Committee
  3. Effective Meeting Management
  4. Performance Reviews

Optimizing the Work Environment:

  1. Business Etiquette
  2. Conflict Resolution
  3. Customer Service Training
  4. Creating a Positive Work Environment

Team Building:

  1. Being a Team Player
  2. Diversity in the Workplace
  3. Problem Solving and Decision Making
  4. Self Esteem and Assertiveness

Training for the Emerging Leader:

  1. Crisis Management
  2. Fostering Innovation
  3. Influence and Persuasion
  4. 10 Minute Presentations
Man in front of a computer smiling

Contact Us

cwd@zo23.com
Phone: (505) 566-3214

30th Street Education Center
3401 E. 30th St. | SJC 2nd Floor Entrance

M-F 8 a.m.- 5 p.m.